One Account. All of 3CX!

[Bianca Allery]

We would like to thank you for your continuous contribution to the 3CX forums. You might already be aware that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. What does this mean for you? You will no longer have to remember a separate set o...

Continue reading the Original Blog Post.

 

[fmarcoux]

Hey @Bianca , I tried contacting your support to get my freaking email associated with the forum account... TICKET REFUSED.

How the hell am I suppose to get help? I am really tired of all those changes without warning and now I have a NEW username forum because I can't login into my old one with all my posts.

DM and get this fixed ASAP.

 

[Evolute IT]

Hey @Bianca , I tried contacting your support to get my freaking email associated with the forum account... TICKET REFUSED.

How the hell am I suppose to get help? I am really tired of all those changes without warning and now I have a NEW username forum because I can't login into my old one with all my posts.

DM and get this fixed ASAP.

So that's my good account from which I CAN'T change the email to my partner email because, well, I HAD TO CREATE A NEW FREAKING USERNAME.

I hate when companies combine logins like that. While you're there, how about SSO for 3CX instances and not just only for your website?

 

[Agathocles Prodromou]

Hi,

First and foremost watch your language. Based on the username of the new account you created (which is now changed) and your attitude, you should have been permanently banned.

Secondly, this change was announced three months ago and all users were notified. We pushed multiple notifications on the forums, created blog posts, created forum threads and sent out emails. If you didn't take any action that is not our fault.

If you had taken the steps we recommended, you wouldn't need to create a new account.

Your new account will be deleted and its email will be used in your old account so that you can login.

 

[Evolute IT]

First and foremost watch your language. Based on the username of the new account you created (which is now changed) and your attitude, you should have been permanently banned.

Please understand that everything was working yesterday and today I get a message than I need to relogin and blahblahblah.

It's just really annoying to wake up to this when you need to work.

Sorry for the username, I just wanted a username that would not be used nor interfere with my current one.

Secondly, this change was announced three months ago and all users were notified. We pushed multiple notifications on the forums, created blog posts, created forum threads and sent out emails. If you didn't take any action that is not our fault.

Please note that I did NOT receive any email about this nor did I see any post. All I saw was about the forum we needed to create our password for some reason. (That's what I mean by annoying changes...)

Anyway, thanks for the help. Next time you make a change to the forum, don't logout everyone please!

 

[mortenjorge]

Cool

 

[pact]

Excellent to see the new badges.

Helps new users filter advice more easily.