One-way audio issue - GRP2602P

[smartlink]

Hi Team,

We have an issue in one GS GRP2602P with one-way audio. 3cx apps are working and firewalls are in green. We are using SIP Trunk on a gateway(Dinstar). Please check the network trace during the call.
Kindly help.




Thanks,
Shabin

 

[Evolute IT]

How is the device provisioned? Local/VPN, SBC or STUN?

 

[smartlink]

Provisioned by local

 

[smartlink]

How is the device provisioned? Local/VPN, SBC or STUN?

Provisioned by local

 

[SweetAction]

Does echo test work? Dial *777 from the affected device.