onhold.wav is reset after software update

Status
Not open for further replies.

fabs

Customer
Joined
Aug 18, 2021
Messages
53
Reaction score
10
Hello,

As onhold music I have my own customized wav file. I replace this with the original onhold.wav under /var/lib/3cxpbx/Instance1/Data/Ivr/Prompts/
At some point, however, this is reset to the default, I suspect after a software update. I think this is what 3CX wants?
I have to manually adjust the wav file after each update.
Can it be that this is not the right way to adjust the onhold music? If so, what would be the right way?
Version 18.0 (Build 965)

Thanks in advance
fabs
 
Try this,

Under setting -> Music on Hold, change the settings Music file 0 to your wav file (rename the wav file from onhold.wav, and upload it by click on Add)
 
  • Like
Reactions: Evolute IT
Hi Saqqara,

there is already the onhold.wav selected, I will now upload ours again, but as onhold_*.wav
Ah probably it's because I had never uploaded them there via ui. Thanks I will test it.
 
Status
Not open for further replies.

Forum statistics

Threads
111,974
Messages
590,083
Members
164,899
Latest member
mazet