Only the welcome message does not apply.

[tiamo]

The welcome message is not applied.
After you save and test all of your changes and click

The autoresponder for the first message, the message at the end of the chat appears to have changed correctly, but the welcome message is not applied. What is the solution?

 

[TheodorosG_3CX]

The Welcome message is the first the the user will see once he open the chat.
After you make the change and re-open the chat, what do you see there?

 

[tiamo]

The Welcome message is the first the the user will see once he open the chat.
After you make the change and re-open the chat, what do you see there?

It says I'm away, please leave a message!

 

[tiamo]

I set it to 12:00 AM to 11:59 PM in the desktop app and the welcome looks fine. I fixed this issue
Is it possible to have a call come to my mobile phone when a customer presses the phone icon to call us?

 

[Charles_3CX]

I set it to 12:00 AM to 11:59 PM in the desktop app and the welcome looks fine. I fixed this issue
Is it possible to have a call come to my mobile phone when a customer presses the phone icon to call us?

You can use the 3CX Mobile app provisioned to an extension that receives the chat. And therefore, any calls that are made from the chat.