Opening Whatsapp because of DMA (European Digital Markets Act)

[Daniel Wolf]

Hello,

any plans for opening the Whatsapp integration for sending messages to users (without receiving before) because of the change of laws in Europe regarding the Digital Markets Act?

German Notice

Best Regards
Daniel Wolf

 

[UrielFoster]

Regarding your problem with 3CX and Facebook integration, I would like to clarify further details. You may have more information about exactly how you set up your SSL certificate and what steps you took to resolve the issue. It is also important to know exactly what changes in European legislation you mentioned and how they may affect WhatsApp integration.

 

[Daniel Wolf]

Hello Uriel,

my Integration works fine.

In Europe Facebook/whatsapp are forced to open their systems for other chat programs. For example the have to be interoperable with skype.

With this opening the problem would fall that 3cx only can reply to chats that were initiated from whatsapp users and 3cx could send messages to users without the 24 hours limit.

This is new law in Europe that affects the European 3cx customers.

Best Regards
Daniel Wolf