Solved Our SSL Certificate via 3cx.co.uk has expired

[Josh@Stable]

I'm currently have a 3CX instance, self hosted on AWS via the marketplace and the certificate for our 3CX provided domain has expired without warning.

As it appears to be provisioned by lets encrypt, I assume you're using some form of Acme client to renew but is this a service running on the EC2 Instance and can it be restarted via the management console?

 

[Evolute IT]

It should renew on it's own every 60/90-days. Mine got renewed this morning.

You have nothing to do, just wait it will try again later if it failed. Otherwise, could be your cache in your browser.

 

[Josh@Stable]

I would love to, but as everyone is using the webclient to make/receive calls with customers I currently have people literally screaming at me to resolve this.

 

[Evolute IT]

Did you get an email this morning regarding this? It should send an email on renewal failure.

 

[NikosT_3CX]

I'm currently have a 3CX instance, self hosted on AWS via the marketplace and the certificate for our 3CX provided domain has expired without warning.

As it appears to be provisioned by lets encrypt, I assume you're using some form of Acme client to renew but is this a service running on the EC2 Instance and can it be restarted via the management console?

Try to reboot the machine please and let us know.

 

[Josh@Stable]

Did you get an email this morning regarding this? It should send an email on renewal failure.

I didn't, but I have been getting the backup/restore notifications daily so I can be sure it's able to send me the email

 

[Josh@Stable]

Try to reboot the machine please and let us know

Rebooting hasn't made a difference yet, although I don't know if it's set to attempt it immediately on reboot as well as on a Cron timer.

To clarify, I have just restarted it again. Just in case

 

[NikosT_3CX]

Rebooting hasn't made a difference yet, although I don't know if it's set to attempt it immediately on reboot as well as on a Cron timer.

To clarify, I have just restarted it again. Just in case

I will PM you to give you further instructions

 

[NikosT_3CX]

@Josh@Stable as per our private conversation all is running smooth now to your PBX so I am closing this thread

 

[Josh@Stable]

Sure, although it could be helpful to others if you include the resolution steps at the end first?