Outbound call Through Patton SN4114 Not working

[Network Emad]

dear

already the link between the 3CX and Patton SN4114 Gateway active and showing green sign in SIP trunk in 3CX. My Issue that i Can receive any call from outside but i cant dial or call any one outside. i got this message through Snom LCD screen: Internal Server Error.
kindly find the captured packet through WireShark attached with this conversation.

thanks

 

[Saqqara]

Have you set up outbound rules to dial via Patton SN4114

 

[Network Emad]

hello Saqqara
hey I did that in 3CX. first I created the SIP Trunk as shown here in this website and I got the green sign. it's mean the link between 3CX server and Patton SN4114 it's working properly after that I created the inbound rule in 3CX (From Patton) it's working perfectly. after that I created the Outbound Rule in 3CX it's not working. for more information already all required ports on fire are open. and
before starting with Patton SN4114 I was using GSM Gateway the outbound and Inbound Rules working properly.

regarding ur question if I created the outbound rule to dial via patton sn4114....... yes I did that
thanks

 

[Network Emad]

Disconnected
Server Internal Error:0582449938 ------ this is the called number

 

[Network Emad]

#########################################################
#
# For Patton 2 to 8 FXO
# Supported firmware versions R6.x
#
# Author: Tommaso Missoni
# Contact: [email protected]
#
#########################################################

webserver port 80 language en

system

ic voice 0
low-bitrate-codec g729

sntp-client

sntp-client server primary pool.ntp.org

profile ppp default


profile call-progress-tone defaultDialtone
flush-play-list
play 1 1000 425 -6

profile call-progress-tone defaultAlertingtone
flush-play-list
play 1 1000 425 -13
pause 2 4000

profile call-progress-tone defaultBusytone
flush-play-list
play 1 300 425 -7
pause 2 200

profile call-progress-tone defaultReleasetone
flush-play-list
play 1 300 425 -7
pause 2 400

profile call-progress-tone defaultCongestiontone
flush-play-list
play 1 300 425 -7
pause 2 400


profile tone-set default

profile voip default
codec 1 g711ulaw64k rx-length 20 tx-length 20 silence-suppression
codec 2 g711alaw64k rx-length 20 tx-length 20 silence-suppression
codec 3 g729 rx-length 20 tx-length 20 silence-suppression
fax transmission 1 relay t38-udp

profile pstn default
echo-canceler-hybrid-loss 0
echo-canceler-nlp silence

profile sip default

profile aaa default
method 1 local
method 2 none

context ip router

interface IF_IP_WAN
ipaddress dhcp
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu

interface IF_IP_LAN
ipaddress 10.2.2.80 255.255.255.0
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu

context cs switch


routing-table called-e164 RT_SIP_TO_FXO
route .% dest-service HG_TO_FXO

routing-table called-e164 RT_FXO_00_TO_SIP
route default dest-interface IF_SIP MT_CALL_ID_00

routing-table called-e164 RT_FXO_01_TO_SIP
route default dest-interface IF_SIP MT_CALL_ID_01

routing-table called-e164 RT_FXO_02_TO_SIP
route default dest-interface IF_SIP MT_CALL_ID_02

routing-table called-e164 RT_FXO_03_TO_SIP
route default dest-interface IF_SIP MT_CALL_ID_03

mapping-table called-e164 to called-e164 MT_CALL_ID_00
map .% to 000000

mapping-table called-e164 to called-e164 MT_CALL_ID_01
map .% to 000001

mapping-table called-e164 to called-e164 MT_CALL_ID_02
map .% to 000002

mapping-table called-e164 to called-e164 MT_CALL_ID_03
map .% to 000003


service hunt-group HG_TO_FXO

cyclic

drop-cause destination-out-of-order
drop-cause user-busy
drop-cause normal-unspecified
drop-cause no-circuit-channel-available
drop-cause network-out-of-order
drop-cause temporary-failure
drop-cause switching-equipment-congestion
drop-cause access-info-discarded
drop-cause circuit-channel-not-available
drop-cause resources-unavailable


route call 1 dest-interface IF_FXO_0



interface sip IF_SIP
bind context sip-gateway GW_SIP
early-disconnect
route call dest-table RT_SIP_TO_FXO
remote 10.2.2.2 5060
trust remote
address-translation outgoing-call request-uri user-part fix 10000 host-part to-header target-param none
address-translation incoming-call called-e164 request-uri

interface fxo IF_FXO_0
route call dest-table RT_FXO_00_TO_SIP
loop-break-duration min 60 max 1000
caller-id format etsi
ring-number on-caller-id
mute-dialing
disconnect-signal loop-break
disconnect-signal busy-tone
dial-after dialtone

interface fxo IF_FXO_1
route call dest-table RT_FXO_01_TO_SIP
loop-break-duration min 60 max 1000
caller-id format etsi
ring-number on-caller-id
mute-dialing
disconnect-signal loop-break
disconnect-signal busy-tone
dial-after dialtone


interface fxo IF_FXO_2
route call dest-table RT_FXO_02_TO_SIP
loop-break-duration min 60 max 1000
caller-id format etsi
ring-number on-caller-id
mute-dialing
disconnect-signal loop-break
disconnect-signal busy-tone
dial-after dialtone

interface fxo IF_FXO_3
route call dest-table RT_FXO_03_TO_SIP
loop-break-duration min 60 max 1000
caller-id format etsi
ring-number on-caller-id
mute-dialing
disconnect-signal loop-break
disconnect-signal busy-tone
dial-after dialtone

context cs switch
no shutdown

authentication-service AS_ALL_LINES
realm 1 3CXPhoneSystem
username 10000 password w5tvrva

location-service LS_10000
domain 1 10.2.2.2

identity-group default
authentication outbound
authenticate 1 authentication-service AS_ALL_LINES username 10000

identity 10000
authentication outbound
authenticate 1 authentication-service AS_ALL_LINES

registration outbound
registrar 10.2.2.2 5060
lifetime 60
register auto

register auto

context sip-gateway GW_SIP

interface LAN
bind interface IF_IP_LAN context router port 5060

context sip-gateway GW_SIP
bind location-service LS_10000
no shutdown

port ethernet 0 0
medium auto
encapsulation ip
bind interface IF_IP_LAN router
no shutdown

port ethernet 0 1
medium auto
encapsulation ip
bind interface IF_IP_WAN router
no shutdown

port fxo 0 0
use profile fxo etsi
encapsulation cc-fxo
bind interface IF_FXO_0 switch
no shutdown

port fxo 0 1
use profile fxo etsi
encapsulation cc-fxo
bind interface IF_FXO_1 switch
no shutdown

port fxo 0 2
use profile fxo etsi
encapsulation cc-fxo
bind interface IF_FXO_2 switch
no shutdown

port fxo 0 3
use profile fxo etsi
encapsulation cc-fxo
bind interface IF_FXO_3 switch
no shutdown



context cs
no IF_FXO_1
no IF_FXO_2
no IF_FXO_3




port fxo 0 1
shutdown
port fxo 0 2
shutdown
port fxo 0 3
shutdown

 

[YiannisH_3CX]

Please let us know what firmware is the Patton device running and attach a screenshot of your outbound rules if possible. Also did you use the config file from 3CX to provision the Patton device?

 

[mic.max]

try to modify on FXO interface "dial-after dialtone" with dial-after 1 second !

Is possible the tone are not correct for your telephone line.

 

[Network Emad]

dear all thanks for ur replay

yes mr. YiannisH_3CX I used this firmware from the patton website. this is the update title ((SmartWare 6.9 Build Series 2017-05-04)) from here: https://www.patton.com/support/upgrades/index.asp?um=SmartNode 411x

regarding the outbound rule already created on 3CX to be pass through patton sn4114. just for more information I have fixed GSM Gateway and it was working properly for inbound and outbound call without any issues.

 

[Network Emad]

already when create new SIP Trunk on 3CX and click ok the Configuration file will be downloaded on my PC and Patton sn4114 open new tab on the browser. after that I start importing the new configuration and reload the device.

 

[Network Emad]

try to modify on FXO interface "dial-after dialtone" with dial-after 1 second !

Is possible the tone are not correct for your telephone line.

ok I'll try it now and inform you
thanks