Hello,
i've recently discovered a problem (maybe related to the newest update) with our Outbound Caller Format when an Extension is forwarded to a mobile number. But only if the call is initiated from an external number.
Previously our system could forward an extension to any phone number and it looked something like that: +43123456706645 with +431234567 being the main Trunk Number and 06645 the first digits of the caller's mobile number. Now also nearly the whole mobile number is also being forwarded and it looks like +4312345670664567891 which doesn't look nice but wouldn't be a problem per se. Some mobile Numbers have 7 digits after the prefix (e.g. 0664 1234567) and others are 8 digits long (e.g. 0664 12345678). The 7 digit numbers can now be forwarded but all the 8 digit numbers can't anymore.
I've tried changing the From : User Part, but nothing seems to work. It would also be completely fine if the forwarded number only contains the first 4 digits of the mobile number, because our local mobile prefix all start with 0 so there wouldn't be any confusion with internal Extensions. e.g. +4312345670664 but I also wasn't able to shorten it.
We also use a PSTN-Gateway from beronet. Here is the config from it:
Thanks for any help and advice!
Kind regards
Manuel
i've recently discovered a problem (maybe related to the newest update) with our Outbound Caller Format when an Extension is forwarded to a mobile number. But only if the call is initiated from an external number.
Previously our system could forward an extension to any phone number and it looked something like that: +43123456706645 with +431234567 being the main Trunk Number and 06645 the first digits of the caller's mobile number. Now also nearly the whole mobile number is also being forwarded and it looks like +4312345670664567891 which doesn't look nice but wouldn't be a problem per se. Some mobile Numbers have 7 digits after the prefix (e.g. 0664 1234567) and others are 8 digits long (e.g. 0664 12345678). The 7 digit numbers can now be forwarded but all the 8 digit numbers can't anymore.
I've tried changing the From : User Part, but nothing seems to work. It would also be completely fine if the forwarded number only contains the first 4 digits of the mobile number, because our local mobile prefix all start with 0 so there wouldn't be any confusion with internal Extensions. e.g. +4312345670664 but I also wasn't able to shorten it.
We also use a PSTN-Gateway from beronet. Here is the config from it:
Thanks for any help and advice!
Kind regards
Manuel
