Good afternoon everyone,
I’m hoping someone can point me in the right direction. I’m currently using the hosted SMB version, and Twilio has been set up and is working correctly for inbound calls. However, we’re encountering a mix of errors when making outbound calls.
When dialing a number directly, we receive the message: “3CX cannot connect the number you called.” If we attempt to return a missed call, we get a different message: “Calls forbidden by the administrator.”
Has anyone experienced a similar issue, or is there something I may have missed in the configuration? Any guidance would be greatly appreciated.
I’m hoping someone can point me in the right direction. I’m currently using the hosted SMB version, and Twilio has been set up and is working correctly for inbound calls. However, we’re encountering a mix of errors when making outbound calls.
When dialing a number directly, we receive the message: “3CX cannot connect the number you called.” If we attempt to return a missed call, we get a different message: “Calls forbidden by the administrator.”
Has anyone experienced a similar issue, or is there something I may have missed in the configuration? Any guidance would be greatly appreciated.
