Outbound rule(s)

[cfive]

Hi,

I have a Patton 4114 4 FXO gateway.

3 of the PSTN lines (ports) belong to entity A, while the 4th belongs to entity B.

I can route the calls OK on the incoming side, but can't seem to find a way for outgoing calls. When I attempt to create an outgoing rule, the only "route" available is the Gateway itself, not the individual ports on the gateway.

Is there a way to tie certain extensions to certain port(s)? I might be in some trouble if not ;-(.

Thanks, Les.

 

[tpinnovations]

You can drill down the outbound rules by extension, or you can isolate the lines using a prefix.

 

[cfive]

Hi,

Yes, thanks, I can see that - but when I get to the "route" part of the rule - only the gateway device is listed, not the ports on the device.

Should I be able to select the individual ports?

Thanks - Les.

 

[tpinnovations]

When you added the Patton, did it create multiple trunks or just one?

If it didn't, then you have to split each port off on the Patton. I am not 100% sure how to do this.

 

[cfive]

The ports/trunks status shows 4 "virtual extension numbers", so I presume they are split out. While the virtual extension numbers are all unique, the "Name" field is the same for all 4.

- Les.

 

[cfive]

I found this: http://www.3cx.com/forums/routing-outbound-calls-to-particular-ports-on-pstn-gateway-10070.html#p51719 in the partner forum.

Basically, add the Patton, but remove the port(s) you don't want in this "route". Keep at least 1 port, though ;-). Add it again, different name, same idea. You end up with multiple gateways and can now specify each as a "route".

Thanks, Les.