Outbound Rules

[LyonAdmiral]

I'm trying to setup outbound rules so that depending on the extension it is, it will show a different caller ID for that ID. I've noticed that if I go in and assign an extension to a rule, it will eventually update the caller ID, but it does not happen immediately. Is that by design?

 

[Evolute IT]

I'm trying to setup outbound rules so that depending on the extension it is, it will show a different caller ID for that ID. I've noticed that if I go in and assign an extension to a rule, it will eventually update the caller ID, but it does not happen immediately. Is that by design?

You could simply use the "Outbound Caller ID" field in the extension...

Also, to apply the caller ID from outbound rules, some settings need to be set in the trunk.