Paging Extension

[Bennuss12]

I setup a paging extension and it works except it rings 4 times before I get the beep to page. Anyway i can cut that down to one or none at all ?

 

[VoIPTools]

This is a symptom of having too many extensions in your paging ring group. It takes time to setup a lot of individual phone calls. The better solution is to use multi-cast. That approach is unaffected by the number of extensions in the group and is the best practice.

I've not tested this in years, but the last time I did the max number of extensions I could put into a paging group and not have massive delays while I wait for the 'beep" was about 15 phones.... but I assume that delay is, in part, dependent on the hardware running 3CX.

Either reduce the number of extensions in your ring group, or configure the group to use multi-cast. Keep in mind, however, that multi-cast will probably not work if your 3CX is hosted in a separate network (cloud).

 

[Bennuss12]

I dont see where to setup to use multicast.

 

[VoIPTools]

In V20:

 

[TheodorosG_3CX]

Check the guidelines as well from here.