Paging order

[oneradioboy]

I'm using the 3CX demo license that allows for 2 concurrent calls and allows for paging. I'm experimenting with the paging feature and have run into an issue. I've setup the paging group with 4 extensions. When I dial *9801 from extension 100 it will only page extension 101. If 101 is offline, I get a busy signal. My question is this, how do I setup the system to ring all the extension in the page group at the same time and bypass those extension that are offline?

 

[LeonidasG_3CX]

A question.


Why would you dial *9801 ?
if you have a paging group all you need to do is Dial 801.


Answer:

Try the above without the *9 prefix and see what happens.
Also when you make a successful call to the paging group and hangup you must wait for a few seconds till you are able to start a new one. This time is needed so all called lines can be Dropped.

 

[oneradioboy]

Yes, I've tried only using 801 and the system still only pages the extension that is listed first in the group. If that one is not connected then I get a busy signal. One would think it would page all extensions in the group and bypass those that are busy or not connected.