Password not being sent on welcome email.

Status
Not open for further replies.

pventura

Bronze Partner
Basic Certified
Joined
Aug 9, 2023
Messages
3
Reaction score
0
We recently updated our clients 3CX.

Now whenever i re-send welcome email, password is not showing on the email. I can confirm the welcome email from our non updated client's 3CX still has the same template but its just these newly updated clients the passwords wont show up when emailed see attached.

%%EXTNUMBER%%</strong> and password <strong>%%SERVICES_ACCESS_PASSWORD%%

Please help.
 

Attachments

  • no password.png
    no password.png
    4.2 KB · Views: 20
Hello pventura,

Now the welcome emails have changed and the password will not be visible in the initial email. However, using the extension number you can on the email you receive you will be able to reset the password and set your own.
 
Status
Not open for further replies.

Forum statistics

Threads
112,018
Messages
590,316
Members
164,963
Latest member
DenisK