Solved Password reset not working (customer.3cx.com)

[american10]

Hello. I'm trying to reinstall one of my customer instances. I am trying to login to customer.3cx.com with their information, but they don't know their password. I tried to do a reset, but the email never comes.

I've checked my spam filter. I've run a message trace on my email server. I have tried resetting other accounts and do not receive the reset emails for those accounts either.

Is the password reset broken?

 

[Agathocles Prodromou]

Hi @american10 ,

We're currently looking into this.

 

[Agathocles Prodromou]

There was a minor delay in processing the emails. You should receive the password reset email shortly.