Patton Smartnode Help

[shanus6]

Hey Guys,

Wondering if anyone can help me out.

Purchased a Patton SN4112 FXS unit.

It has 2 FXS ports and 1 Eth Port.

First thing i did was connect the unit to my LAN, located it via the Dsicovery Tool downloaded and applied the latest firmware..That went perfect.

Next i logged into the 3CX Console, went to VOIP/PTSN Gateways,

Selected Add Gateway, SN4112 FXS etc etc

I set the Host/Gateway IP to 192.168.0.93 as this is the IP address i would like the Gateway to use. Selected the 2 extensionsi would like the unit to control and downloaded the config file.

Logged back into the SmartNode, imported the config file, Reloaded. The unit received the new IP of 192.168.0.93 and thats where it goes downhill. The VOIP Link light on the front flashes and the unit never registers in either the "Phones" Tab or the Gateway tab. The 2 extensions are also Unregsitered.

Below is the config file, can anyone see any problems? Cheers for any help

(Note the IP of my 3CX System is 192.168.0.37)

Provider: IF_SIP_3CX
====================

Local: 192.168.0.37
Remote: 192.168.0.37:5060
Max Endpoints: 32
Early Proceeding: yes
Hold Method: zero-ip
Early Connect: no
Early Disconnect: no
Call-Transfer: accept & emit ; expires: 60
Call-Reroute: disabled
AOC Format: asn1
AOC-S Information: disabled
AOC-D Information: disabled
AOC-E Information: disabled
Overlap dialing: disabled
PRACK: Accept: disabled, Emit: disabled
Pull-In Externally Looped Calls: yes
Address-Complete Indication: Accept: clear
Use Privacy: no

Outgoing Call Parameter Source
------------------------------

From Header
User: from call URI or E.164 ()
Host-Port: from call URI or E.164 0)

To Header
User: from call URI or E.164 ()
Host-Port: from interface remote 0)

Request URI
User: from To header ()
Host-Port: from To header 0)
Target Parameter: none (Target: , Cause: )

Identity Header
Header User: from call URI or E.164 ()
E.164 Emit Mode: from call URI or E.164 (single-primary)
Header Host-Port: from call URI or E.164 0)

Diversion Header
Header Host-Port: none 0)

Incoming Call Parameter Source
------------------------------

Calling Party
E.164: from Identity header ()
URI: from Identity header (sip:[email protected])
Name: from Identity header ()
Redirecting E.164: (invalid) (Target: , Cause: Unknown)

Called Party
E.164: from Request-URL ()
URI: from Request-URL (sip:[email protected])
Name: from To header ()
Redirecting E.164: (invalid) (Target: , Cause: Unknown)

Play Tones: yes

VoIP Profile: default
---------------------

Used: by 2 module(s)

Voice Codecs
G.711 A-law: Rx=20ms Tx=20ms
G.711 u-law: Rx=20ms Tx=20ms
G.729A: Rx=20ms Tx=20ms

Fax Codecs
T.38 UDP: Rx=1ms Tx=1ms Relay

Modem Codecs
G.711 A-law: Rx=20ms Tx=20ms Disable-Echo-Canceller Voice-Band-Data

Codec Negotiation: enabled
Response Preferred Codec: (undefined)

Dejitter
Mode: Adaptive
Max. Delay: 60ms
Max. Packet Loss: 4/1000
Shrink Speed: 1
Grow Step: 1
Grow Attenuation: 1
High Pass Filter: enabled
Post Filter: enabled
CED Net Detection: disabled
CED Net Observe Time: 3000ms
CED Net Detect Time: 300ms

Fax
Detection: CED Tone
T.38 High Speed Redundant Packets: 0
T.38 Low Speed Redundant Packets: 0
Max. Bit Rate: 14400bps
Volume: -9.500dB
Error Correction: enabled
HDLC: enabled
Dejitter Max Delay: 200ms
Max Datagram Size: 244 Byte
Fax and Modem Detection Timeout: 0

Modem
Max. Bit Rate: 14400
Volume: -9.500dB
HDLC: enabled
Dejitter Max Delay: 200ms

DTMF
Relay: enabled
Relay-method: Default
Signaling-vendor: Default
Mute Encoder: enabled

FLASH-HOOK
Relay-method: DTMF
Signaling-vendor: Default

RTP
Payload Type NTE: 101
Payload Type NSE: 100
Payload Type Transparent: 91
Payload Type Transparent-cisco: 116
Payload Type Clearmode: 97
Payload Type Redundancy: 255
Payload Type G.726-32: 2
Payload Type G.726-32-CISCO: 2
Payload Type G.726-32-AAL2: 2

BCD
Activation: on-rx-activation
Timeout: 1000
Traffic Class: local-voice

SDP
Ptime Announcement: disabled

SIP Profile: default
--------------------

Used: by 1 module(s)
Autonomous Transitioning: disabled

Tone-Set Profile: default
Routing Destination: router (IF_SIP_3CX-precall-service)
State: Up
Allow New Calls: yes
Allow Incoming Calls: yes
Wait For Name: no
Wait For Number: no
Proceeding Timeout: 4000
Early Alerting Timeout: 0

Endpoints
---------

Endpoint: IF_SIP_3CX-012a32c8
Local: 192.168.0.37
Remote: 192.168.0.37:5060
Session-Timer Interval: 0s
Early Proceeding: yes
Hold Method: zero-ip
Early Connect: no
Early Disconnect: no
Call-Transfer: accept & emit
Call-Reroute: disabled
AOC
AOC-S
AOC-D
AOC-E
X-Org-ConnID
Overlap dialing: disabled
PRACK: Accept: disabled, Emit: disabled
Pull-In Externally Looped Calls: yes
Address-Complete Indication: Accept: clear
Play Tones: yes
Tone-Set Profile: default
Call Routing Destination: router (IF_SIP_3CX-precall-service)
Active State: Trying
Passive State: Idle

 

[Pierre_3CX]

Hi there,
Can you check under Settings / Security / IP Blacklist / that the gateway is not blocked ? If it is just remove it from the list and apply.
Furthermore, ensure that you are running latest Smartware firmware available from Patton website for this model prior to configuring it.

 

[shanus6]

Hi,

Thanks for your reply.

I can confirm the Gateway IP is not blocked. I even have an ALLOW rule for all traffic from 191.168.0.1-192.168.0.99

I did however check because I know Block Rules take priority over allow rules.

I downloaded and applied the latest firmware from the Patton website before configuration, still no luck.

 

[shanus6]

As a further bit of information, if I lift the receiver on one of the two analogue handsets there is a dial tone but if I dial a number nothing happens. I'm guessing this must be the SmartNode providing a dial tone as opposed to the 3CX System.

 

[leejor]

You say that the device has two FXS ports, but no FXO ports? If it is just two FXS, then it is two extensions, and the config file you posted does not show any signs of extension numbers, or other specific settings that one would normally associate with an extension, just "general" configuration information.

So..there is either more to the config file, or there is an additional file that contains this information.

I assume that when checking the 3CX Server log, that there is no sign of a registration attempt.

 

[leejor]

Dialtone will always come from a VoIP phone, or ATA, not from the PBX itself.

Did you follow this?

http://www.3cx.com/voip-gateways/patton-smartnode-sn4112-fxs/

 

[shanus6]

Hi Leejor,

Sorry I copied what I thought was the config file out of one of the screens on the SmartNode GUI,

I completely overlooked that but I do know that when I was hunting around troubleshooting in the file that downloaded from my 3CX system the username and password etc were in there (I'm currently out of the office so I can't paste the file but I will do as soon as I get back)

There are no registration attempts in the logs

Yes, that is the exact guide I followed

 

[shanus6]

Ok here is the config file that 3CX Generates..

#########################################################
#
# For SN-4112 2-port FXS
# Supported firmware versions R6.x
#
# Author: Kevin Attard Compagno
# Contact: [email protected]
#
#########################################################

timer CONFIG_UPDATE now + 2 minutes every 10 minutes "provisioning execute CONFIG"

webserver port 80 language en

sntp-client

system

ic voice 0
low-bitrate-codec g729

profile ppp default

profile call-progress-tone defaultDialtone
flush-play-list
play 1 1000 425 -6 450 -6

profile call-progress-tone defaultAlertingtone
flush-play-list
play 1 400 425 -13 450 -13
pause 2 200
play 1 400 425 -13 450 -13
pause 2 2000

profile call-progress-tone defaultBusytone
flush-play-list
play 1 375 425 -7
pause 2 375

profile call-progress-tone defaultReleasetone
flush-play-list
play 1 375 425 -7
pause 2 375

profile call-progress-tone defaultCongestiontone
flush-play-list
play 1 375 425 -7
pause 2 375

profile tone-set default

profile voip default
codec 1 g711alaw64k rx-length 20 tx-length 20
codec 2 g711ulaw64k rx-length 20 tx-length 20
codec 3 g729 rx-length 20 tx-length 20
fax transmission 1 relay t38-udp
modem transmission 1 bypass g711alaw64k rx-length 20 tx-length 20

profile pstn default

profile sip default

profile aaa default
method 1 local
method 2 none

profile provisioning CONFIG
destination configuration
location 1 tftp://$(dhcp.66)/${system.mac}
activation reload graceful

context ip router

interface IF_IP_LAN
ipaddress 192.168.0.93 255.255.255.0
tcp adjust-mss rx mtu
tcp adjust-mss tx mtu

context cs switch
no digit-collection timeout

routing-table called-e164 RT_DIGITCOLLECTION
route .T dest-interface IF_SIP_3CX MT_EXT_TO_NAME

routing-table called-e164 RT_TO_FXS
route 126 dest-interface IF_FXS_00
route 125 dest-interface IF_FXS_01

mapping-table calling-e164 to calling-name MT_EXT_TO_NAME
map 126 to "Boardroom"
map 125 to "Jane"

interface sip IF_SIP_3CX
bind context sip-gateway GW_SIP_ALL_EXTENSIONS
route call dest-table RT_TO_FXS
remote 192.168.0.37 5060
local 192.168.0.37 5060
trust remote

interface fxs IF_FXS_00
route call dest-table RT_DIGITCOLLECTION
subscriber-number 126

interface fxs IF_FXS_01
route call dest-table RT_DIGITCOLLECTION
subscriber-number 125

context cs switch
no shutdown

authentication-service AS_ALL_EXTENSIONS
realm 1 3CXPhoneSystem
username boardrm password *******
username jane password *****

location-service LS_ALL_LINES
domain 1 192.168.0.37

identity-group default

authentication outbound
authenticate 1 authentication-service AS_ALL_EXTENSIONS

registration outbound
registrar 192.168.0.37 5060
lifetime 300
register auto

identity 126 inherits default

identity 125 inherits default

context sip-gateway GW_SIP_ALL_EXTENSIONS

interface LAN
bind interface IF_IP_LAN context router port 5060

context sip-gateway GW_SIP_ALL_EXTENSIONS
bind location-service LS_ALL_LINES
no shutdown

port ethernet 0 0
medium auto
encapsulation ip
bind interface IF_IP_LAN router
no shutdown

port fxs 0 0
use profile fxs au
encapsulation cc-fxs
bind interface IF_FXS_00 switch
no shutdown

port fxs 0 1
use profile fxs au
encapsulation cc-fxs
bind interface IF_FXS_01 switch
no shutdown

 

[shanus6]

The device is running Firmware R6.7 2015-01-06 H323 SIP FXS

Still trying to get it to work. Any ideas?