PBX dead on Amazon AWS

[andreiv]

Hello,
we were experiencing problems with extensions not able to logon to queues so we have restarted the amazon instance, this changed the ip address of the instance and we are now not able to connect to the 3cx admin or any other thing.

Many thanks

 

[Allen_Miller]

Of course your local IP should be static. Think I would uninstall and reinstall using your backup.

 

[wa4zlw]

i reported that here a little while ago https://www.3cx.com/community/threads/hot-extensions-wont-login-to-queues.65633/

leon

 

[andreiv]

Of course your local IP should be static. Think I would uninstall and reinstall using your backup.

Hello, yes the local ip is static, it seems the system is totally compromise, how can i reinstall from backup?

 

[AWS2P]

It's surely your Public instance IP which is not set in Static mode.
if you have no more access to 3CX console through FQDN you should always be able to log in your AWS account and see if settings have changed and try a restart of instance.

Perhaps instance is just off ?