PBX Express free hosting expired because inactivity ?

[luchassa]

Hi,

on 2018-03-19 I've set up a free PBX express account with the free Google Cloud Platform option.

I've had major life issues that led to no client connected to the PBX for the past weeks. Today, it seems that the instance was cancelled (FQDN not reachable) since 2018-07-05, date when I received the last backup notification email.

Is there such an idle expiry rule ? Or am I subject just to a technical issue ? I tried to set up another free GCP instance, but I can't find the option.

 

[YiannisH_3CX]

Hello @luchassa

Please note that free 3CX hosted instances can be deleted due to inactivity. This is mentioned in
https://www.3cx.com/phone-system/download-phone-system/

The one year free offer requires that you use the PBX. If less than 5 calls are made per month on the PBX, 3CX reserves the right to remove the PBX in order to save resources. This offer is only valid for new customers. If you have downloaded 3CX in the past and already have a licence key you are not eligible to use the one year free hosting.