PBX Local IP on app (iOS and Android)

[PCMR]

605/5000



Hi everyone.
We installed 3CX v16 on a debian machine with dual network interface (public and local).
We found that when any user scans the QR code (either iOS or Android), the local PBX IP is not specified in the account settings.

In this way all the smartphones connected to our internal wifi pass "from outside". Furthermore, all the rules for allowing access only to smartphones in the LAN are no longer usable.
Can anyone explain to me how to automatically set the local IP of the PBX on the smartphones?

 

[YiannisH_3CX]

Hello @PCMR

Under the PBX Settings / Network do you see both the local IP and the Public IP? Was the PBX setup using split DNS or did you use the local IP during the installation. When using the QR code both IP routes should be specified in the clients if the PBX was setup correctly.
https://www.3cx.com/blog/docs/network-configurations-supported-3cx-phone-system/