- Joined
- Oct 6, 2014
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- 191
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Hi,
I just recently activated call completion on our Yealink phones, it is a callback when busy feature. It does work for some internal calls and not for others.
I guess, that it might be due to some permissions settings. I checked "publish presence status globally" for each group, as there is no extension group, where all extensions are part of.
But somehow it only works sometimes and I couldn't figure out a pattern yet.
What permissions are required? Any ideas?
best regards Frank
I just recently activated call completion on our Yealink phones, it is a callback when busy feature. It does work for some internal calls and not for others.
I guess, that it might be due to some permissions settings. I checked "publish presence status globally" for each group, as there is no extension group, where all extensions are part of.
But somehow it only works sometimes and I couldn't figure out a pattern yet.
What permissions are required? Any ideas?
best regards Frank