Phone Provisioning - Snom 320 - BLF mapping not correct

[nienunb]

Hello,

I am attempting to provision a Snom 320 phone via the Phone Provioning tab for that particular extension.
3CX phone system version 8.0.10824 (licensed version).
Snom 320 phone is firmware version 8.2.29.

The provisioning is working fine, except for one issue. When I configure the busy lamp fields (BLF's), they are not programmed correctly into the phone.

I have this BLF configuration set via the provisioning tab:
BLF 1 = x201
BLF 2 = x202
BLF 3 = x203
BLF 4 = x204
BLF 5 = x205
BLF 6 = x206
BLF 7 = x207
BLF 8 = x208
BLF 8 = x209
BLF 10 = x210
BLF 11 = x211
BLF 12 = x215

BUT, when the phone is provisioned (reset to factory defaults, then rebooted), the BLF's on the phone are programmed as follows:
BLF 1 = Line
BLF 2 = Line
BLF 3 = x201
BLF 4 = x202
BLF 5 = x203
BLF 6 = x204
BLF 7 = x205
BLF 8 = x206
BLF 8 = x207
BLF 10 = x208
BLF 11 = x209
BLF 12 = x210

When I go back to the Provisioning tab of the extension, my original configuration is still set, it has not been changed.

Any ideas? Thank you for any feedback!
Nienunb

 

[cloidhamer]

I have changed my default Snom provisioning script, but I believe it makes the first two buttons lines so that you can make calls out. If all your buttons are extensions you would not be able to make any calls out.

The default provisioning script can be viewed in the admin Settings -> Provisioning Templates.

Craig