Phone rings. But no audio

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Hamsa

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Dear All

Trying to configure a on premise 3cx on a windows 10 machine. All the firewall checks are completed successfully. Internal calls are working fine. But the Incoming and outgoing calls are not working.
Incoming calls are ringing on the called number but the caller cannot hear the dial tone. Once the call is picked up there is no audio on both ends. Outgoing calls are also not working.
It is an unsupported provider and the SIP is IP based. Please help..

Thanks in advance
 
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