Phone wont' register

[lritpeter]

We have some Yealink T46U that will not provision. Some phones are plugged into a switch and some are using a Wi-Fi adapter. I have tried to delete the phone and push the provision again with no luck. I have also tried and reboot the router phone these phones are pointed to with no luck. Any ideas?

 

[SteveITS]

Are they the latest firmware?
https://www.3cx.com/support/phone-firmwares/

Server/hosting details?

 

[lritpeter]

Yes, they are on the latest firmware. 3CX hosted. Two of them were working plugged into the LAN. Stopped working after we moved them and put them on wifi.

 

[JohnS_3CX]

Stopped working after we moved them and put them on wifi.

We do not support or test the usage of deskphones using WiFi.