Phones and both SBC's disappeared overnight

[mlee]

Trying to learn and set up a system. Had two different SBC's setup on raspberry pi's on different networks along with a legacy Polycom VVX setup and working behind one of them. Also a few cell phones registered with apps. When I logged in this morning to work on provisioning another phone, none of these were present on the management console. 3cx is hosted on Amazon, and the SIP trunk still shows up.

Anybody point me in the direction of what happened?

Thanks from a newbie.

 

[Evolute IT]

Trying to learn and set up a system. Had two different SBC's setup on raspberry pi's on different networks along with a legacy Polycom VVX setup and working behind one of them. Also a few cell phones registered with apps. When I logged in this morning to work on provisioning another phone, none of these were present on the management console. 3cx is hosted on Amazon, and the SIP trunk still shows up.

Anybody point me in the direction of what happened?

Thanks from a newbie.

Make sure you're up-to-date everywhere and that the hotfix is installed.

 

[NickD_3CX]

Also to state the obvious, make sure that they are powered on and not that a cleaner accidentally swept the power cable out of the socket (true story btw...).

 

[Alphabetic]

Not present being, gone completely or not connected?