Physical Phones no longer work switching to Fortigate FW

davidbpp

Customer
Joined
Dec 16, 2022
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We have upgraded the firewalls per corp policy from Cisco Meraki to Fortigate and now both any calls coming from outside the network to inside or inside to outside parties there is no audio on the physical phones (outside phone to 3cx app on cell phone works fine) and a majority of the physical phones are not provisioning properly. Seems obvious that it is a fw issue and have followed the guidelines at https://www.3cx.com/docs/fortigate-firewall-configuration/. Our firewall checker fails with following:
testing ports [10600..10998]... failed
some errors are full cone test failed and others are mapping does not match

Anything I should be looking at?
 

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