Solved Pipedrive 3CX Integration - Redirect URL Failed

[EmmaBarrett]

Hello,

I am trying to set up the pipedrive integration with 3cx but when I go to authorize in 3cx, I am getting a redirect url failure. I am unsure as to why.

 

[edossantos_sipcaller]

You're probably configuring a wrong URL when you create the app in Pipedrive. Please check this:
https://www.3cx.com/docs/pipedrive-pbx-crm-integration/#h.yul6jeed9em

The Callback URL should be set to the URL you're using to access the admin console, adding "/api/oauth2crm". Ensure that you're including the port number as well, so for example if you access your admin console with the URL:
https://my-pbx.example.com:5001

Then you need to configure the Callback URL as:
https://my-pbx.example.com:5001/api/oauth2crm

 

[EmmaBarrett]

Hello,
I set up the url to go to the admin console like in the guide but I am assuming I have set it up wrong. I simply went to the admin console and copied the url from the top of the page.
How do I find out what the port is?

 

[edossantos_sipcaller]

If you're not using the port number in the admin console, then don't add it to the Callback URL. Can you share a screenshot of the URL you see when you login to the admin console? Then I can tell you what you need to configure in Pipedrive.

 

[EmmaBarrett]

If you're not using the port number in the admin console, then don't add it to the Callback URL. Can you share a screenshot of the URL you see when you login to the admin console? Then I can tell you what you need to configure in Pipedrive.

I followed this link to get to the management console which then by default diverts to https://broadwayevents.3cx.uk/#/people

 

[EmmaBarrett]

I can see that the FQDN is broadwayevents.3cx.uk

 

[edossantos_sipcaller]

View attachment 41744
I followed this link to get to the management console which then by default diverts to https://broadwayevents.3cx.uk/#/people

Then the Callback URL in Pipedrive should be:
https://broadwayevents.3cx.uk/api/oauth2crm

 

[TheodorosG_3CX]

You are not using port 5001 so in your case this must be as: https://broadwayevents.3cx.uk/api/oauth2crm

 

[EmmaBarrett]

Thank you both, I now have it working

 

[TheodorosG_3CX]

Glad to know this is resolved