Solved Please replace the Grandstream template

[craigreilly]

<!-- Paging Barge. 0 - Disable, 1 - priority 1, 2 - priority 2, 3 - priority 3, -->
<!-- 4 - priority 4, 5 - priority 5, 6 - priority 6, 7 - priority 7, 8 - priority 8, -->
<!-- 9 - priority 9, 10 - priority 10. Default is 0. -->
<!-- Number: 0 - 10 -->
<!-- Mandatory -->
<P1566>10</P1566>

Grandstream says this value was set to 10 by accident in their default template. It makes the Multicast paging very unuseable.

3cx - please please please. Change this value to 0. Otherwise, Anytime someone hits my PAGE BLF, it puts the call on hold and the entire building gets hold music. As it is, a custom template is needed for this "bug" that Grandstream admitted to me is not the correct default value.

 

[YiannisH_3CX]

Hi @craigreilly

Thank you for reporting. We will look into this and make any necessary changes.

 

[NickD_3CX]

Thanks Craig,

We just uploaded an update to the template that should address this that will be visible in V16 Update 4. We shall also include this in the next service pack.

 

[craigreilly]

Thank you so much for listening... 5 star service.