PnP provisioning not working on 18.0 (Build 908) with Snom D717 via SBC

[coreybrett81]

Anyone else having trouble with PnP provisioning ?

When I select the phone in the management console and assign it to an extension, nothing happens.

When I look at the phone, it has the RPS server in the "Setting URL" field.
I have to replace that with the config link from the management console to get the phone configured.

 

[JohnS_3CX]

Hi,

This is a temporary issue - Snom has a quirk which affects Update 6 (build 908) when provisioning phones over SBC. The phone will ask you to use login credentials when you try to provision it (see LCD screen).

When the prompt appears, you need to press the X button on the phone 1-2 times before it will proceed to PnP provision.

Update 7 will take care of this, so for now just do as I suggested above, or give the phone your provisioning link manually.

 

[coreybrett81]

Great! Good to know it's on the fix list.