Hey folks!
I'm tossing around the idea of implementing the CRM functionality into our 3CX. I got it working today, but the only way I can have contacts appear on the phones is by implementing the CRM caching. With hundreds of unique callers, it may clog up actual contacts - so I'm curious if anyone knows a way to point to a specific department phone book?
We would then push that to everyone's phones by template, allowing the "shared" phone book to be filled with CRM users.
Any insight would be appreciated.
Thanks!
I'm tossing around the idea of implementing the CRM functionality into our 3CX. I got it working today, but the only way I can have contacts appear on the phones is by implementing the CRM caching. With hundreds of unique callers, it may clog up actual contacts - so I'm curious if anyone knows a way to point to a specific department phone book?
We would then push that to everyone's phones by template, allowing the "shared" phone book to be filled with CRM users.
Any insight would be appreciated.
Thanks!
