Hi All,
I've been toying around with 3CX lately for business project, and I was surprised to find that my trusty Polycom SoundPoint 650 didn't want to do 3-way conferences anymore.
I dug around, and eventually ran a protocol trace to be surprised that whenever I entered a 3-way conference scenario (call destination A, press conference button, call destination B, press conference button), the phone didn't want to do the channel mixing anymore, but instead wanted to do redirect both call legs to an extension called 'conference'.
I ran to the SIP provisionning template of 3CX for my Phone, thinking that 3CX leverages its internal conferencing abilities to avoid that the phone has to handle 2 call-legs (feature.16 "nway-conference") but no, everything was left to default.
What am I missing? I'm really puzzled.
Cheers
I've been toying around with 3CX lately for business project, and I was surprised to find that my trusty Polycom SoundPoint 650 didn't want to do 3-way conferences anymore.
I dug around, and eventually ran a protocol trace to be surprised that whenever I entered a 3-way conference scenario (call destination A, press conference button, call destination B, press conference button), the phone didn't want to do the channel mixing anymore, but instead wanted to do redirect both call legs to an extension called 'conference'.
I ran to the SIP provisionning template of 3CX for my Phone, thinking that 3CX leverages its internal conferencing abilities to avoid that the phone has to handle 2 call-legs (feature.16 "nway-conference") but no, everything was left to default.
What am I missing? I'm really puzzled.
Cheers
