Polycom Daylight Savings Time

[prism]

It seems all our Polycom phones (mostly VVX 500) are set to change to DST on a specific date (March 12) instead of the Second Sunday in March.
Is there a way to change this?

 

[nub]

I am running 5.6.0.17325 on vvx510's
if you use the non fixed dates it will not work, or if you get it working please tell me how you did it.

phone ui > preferences tab > date & time > bottom 2 checks. I just change them once a year.

 

[prism]

I would like to also add that this has been an issue for severl years running, and we are hoping for a solution that does not involve custom templates.

 

[Maarten MSI]

Same problem here with IP331, IP335 and IP650

The default Polycom template has:

      <option value="3600" id="61" zone="1:00" displaytext="GMT+1:00 (Paris,Amsterdam, Berlin, Rome, Vienna, Madrid, Warsaw, Brussels)">
          <item name="dstenabled">1</item>
        <item name="dstoffsetseconds">3600</item>
        <item name="dststartmonth">3</item>
        <item name="dststartday">26</item>
        <item name="dstendmonth">10</item>
        <item name="dstendday">29</item>
      </option>

Which made the DST start last Tuesday where it should start Sunday the 31st.

Is it possible for 3CX to change the templates or do we have to create custom templates for this?

For 2019 DST is 31-3-2019 - 27-10-2019