Polycom Phone Template Configuration Error

[Luis Londono]

Seems that the latest phone template configuration is missing something. I am seeing in the error log that the %%logo%% does not exist.

Was also weird as the template shows a date of 2015 but a version of 80502 which seems to be the latest version.

I'm able to get around it by specifying the image file name in the configuration and using a custom template but it seems this should be looked at.

 

[phonemaster]

Seems that the latest phone template configuration is missing something. I am seeing in the error log that the %%logo%% does not exist.

Was also weird as the template shows a date of 2015 but a version of 80502 which seems to be the latest version.

I'm able to get around it by specifying the image file name in the configuration and using a custom template but it seems this should be looked at.

Hi Luis Londono,
It looks like you are downloaded the latest provisioning templates, but didn't update your PBX.
"%%logo%%" is the new parameter in templates used to provision the phone logo.
Update your PBX to the SP6 (version number is 15.5.15502.6) and your problem will be solved and you will be able to provision the polycom phones with your own logos.
More info here.

About the date - I think, it's date of template creation and not the modification.