Have one phone out of 18 stuck in a boot loop and getting this message after being reprovisioned... Error, application not present! Already tried these through the phone with no luck... Got into it and did a factory reset, manually set the provisioning server to our 3CX but no luck. Setting it to the Polycom public provisioning server Setting it to upgrade/downgrade firmware Cannot find anything else to try on Google or ChatGPT... Any suggestions would be appreciated!

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V20 Update 10 Alpha 2 Learn more

Polycom VVX 450 boot issue

Thread starter lritpeter
Start date Nov 19, 2024

lritpeter

Silver Partner

Nov 19, 2024

Have one phone out of 18 stuck in a boot loop and getting this message after being reprovisioned...

Error, application not present!

Already tried these through the phone with no luck...

Got into it and did a factory reset, manually set the provisioning server to our 3CX but no luck.
Setting it to the Polycom public provisioning server
Setting it to upgrade/downgrade firmware

Cannot find anything else to try on Google or ChatGPT...

Any suggestions would be appreciated!