Portech MV-374 no outgoing calls

[amygoda]

Hello,

The device is registered and receive calls
but no dial out



23-Oct-2013 21:22:41.207 Leg L:37.1[Extn] is terminated: Cause: BYE from PBX
23-Oct-2013 21:22:41.156 Leg L:37.2[Line:80861>>01122005555] is terminated: Cause: 408 Request Timeout/INVITE from local
23-Oct-2013 21:22:41.154 [CM503020]: Call(C:37): Normal call termination. Call originator: Extn:70721. Reason: No answer
23-Oct-2013 21:22:41.154 L:37.1[Extn] failed to reach Line:80861>>01122005555, reason No Answer
23-Oct-2013 21:22:41.153 Call to T:Line:80861>>01122005555@[Dev:sip:[email protected]:5060] from L:37.1[Extn] failed, cause: Cause: 408 Request Timeout/INVITE from local
23-Oct-2013 21:22:41.153 [CM503003]: Call(C:37): Call to <sip:[email protected]:5064> has failed; Cause: 408 Request Timeout/INVITE from local
23-Oct-2013 21:22:28.499 Currently active calls - 1: [37]
23-Oct-2013 21:22:08.978 [CM503025]: Call(C:37): Calling T:Line:80861>>01122005555@[Dev:sip:[email protected]:5060] for L:37.1[Extn]
23-Oct-2013 21:22:08.933 [CM503027]: Call(C:37): From: Extn:70721 (<sip:[email protected]:5060>) to T:Line:80861>>01122005555@[Dev:sip:[email protected]:5060]
23-Oct-2013 21:22:08.933 [CM503004]: Call(C:37): Route 1: from L:37.1[Extn] to T:Line:80861>>01122005555@[Dev:sip:[email protected]:5060]
23-Oct-2013 21:22:08.933 Line limit check: Current # of calls for line Lc:80861(@MV374_01_L1[<sip:[email protected]:5060>]) is 0; limit is 1
23-Oct-2013 21:22:08.932 Call(C:37): Call from Extn:70721 to 86101122005555 matches outbound rule 'MV374_01_L1'
23-Oct-2013 21:22:08.929 [CM503001]: Call(C:37): Incoming call from Extn:70721 to <sip:[email protected]:5060>

 

[leejor]

Are you certain the destination and port number are correct?

I'm seeing one public IP's but two different port numbers?

172.17.99.201:5064

172.17.99.201:5060

 

[amygoda]

Hello Leejor,
I tried to change ports in 3CX PSTN settings
But before change it was the same problem

 

[amygoda]

Hello,
Is a way to choose the port for outgoing calls or it must be rounded

 

[amygoda]

Hello Leejor,
Thank you for your help
I made each Line as a separate gateway
in 3CX settings
and now it works fine

 

[leejor]

I'm glad it worked out for you. I wasn't sure if you were using a gateway or a VoIP provider. A public IP usually indicate that an outside call is going to a VoIP provider, in which case you would usually be sending to one port, 5060 in most cases.

 

[amygoda]

Hello Leejor,
Is it possible to choose specified line in devices with 4 ports
like Portech MV-374 Or Grandstream GXW-4104
or it must be with 1 dial Plan and rounded

also why 3CX remove grandstream and linksys and cisco from pre configured gateways