possiblity to 3cx assistant to make attended transfert

[bluetel2]

Hi all,

is it possible with last 3cx assistant to make attended transfert ?

tks advance

 

[roberts3cx]

This information would be interesting for us too.

 

[stober]

hum, dont remember seeing that feature specifically.

Because the dig.recep is a "special" extension (default 8000) you could setup a regular extension that is call forwarded to the dig.recep.

Add the new regular reception extension to a group call "Attendant" and voila, drag and drop calls to the dig.recep!


stober

 

[carolinainnovative]

I think he meant attended transfer - not attendant transfer... as in I stay on the line, talk to the person, "hey its so and so on the phone for you. ok here they are." and then transfer. Unfortunately, either way, I think the answer is no. There are workarounds you could use to simulate the behavior - but the assistant itself does not support attended transfers otherwise.

 

[stober]

haha. that would be a nice feature.