Power automate/flow integration

[D3NN3]

Hi,

Is there a way to have Microsoft Power automate/flow integration?

Thinking of ways to set for example my availability status to DND in the 3CX webclient and then have the following triggered:

- Set status Teams to away/busy
- Auto reply from Office365
- ...

 

[Evolute IT]

Hi,

Is there a way to have Microsoft Power automate/flow integration?

Thinking of ways to set for example my availability status to DND in the 3CX webclient and then have the following triggered:

- Set status Teams to away/busy
- Auto reply from Office365
- ...

That is currently not possible. However, maybe it will in the future with the (maybe) upcoming REST API.

Maybe using the Call Control API but there is no documentation for this and it's no longer supported. They recommend keeping away from it to prevent damage to the system.

 

[VoIPTools]

Am I wrong, but isn't D3NN3 looking to go the other way around? I think he is wanting to change status in 3CX and have that update Teams?

Regarding Frederick's remark, it is true 3CX has apparently withdrawn public access to the Call Control API documentation. I can't find it anywhere. But I have not seen any suggestions from 3CX that we not use the API. It's absolutely true that using just about any API incorrectly could have adverse effects, but for those that know what they are doing it is an invaluable tool. Without it, we would be out of business.