Prepend CallerID

[Joe Archibald]

How do I prepend the CallerID on one sip trunk?

I tried on the SIP trunk to add the Inbound Caller ID rule of
Source: (*)
Replace: Sales \1

but it changed all call from all trunks

I am looking to add "Sales" to calls that come in from a specific DID

Thanks

Joe

 

[NicholasP_3CX]

Hi Joe,

All you need to do is give your inbound rule a name. The name is optional and does not need to be given to each and every rule.

Then go into the Contacts of 3CX. Click options and select to "Prepend Name" in the "Add Group, Queue or DID/DDI Names to Caller ID" section.

 

[Joe Archibald]

Will that prepend the name to all inbound rules?

 

[Evolute IT]

Will that prepend the name to all inbound rules?

Yes

 

[NicholasP_3CX]

Will that prepend the name to all inbound rules?

Yes, which is why you I mentioned that you do not need to add a name for each and every rule. Only rules with a name will show the name.

 

[Joe Archibald]

I will give that a try.

Thanks for your help

Joe