Prepend characters in caller ID

[[email protected]]

I have two DIDs and want to differentiate between the lines on inbound calls by prepending or postpending characters onto the caller ID. V20.

Thanks,

-Ken

 

[positron]

You can add an identifier to the DID by clicking on the pencil icon next to the DID where it is assigned (user extension, ring group, IVR).

You can determine how the identifier is displayed by visiting Admin, System, Phonebook, Options and check the setting for "Add Group, Queue or DID/DDI Names to Caller ID"

 

[[email protected]]

Jody,

Thank you so much for your great instructions! Mission accomplished!

-Ken

You can add an identifier to the DID by clicking on the pencil icon next to the DID where it is assigned (user extension, ring group, IVR).

You can determine how the identifier is displayed by visiting Admin, System, Phonebook, Options and check the setting for "Add Group, Queue or DID/DDI Names to Caller ID"