press 9 to call cell phone

[bnelson]

Hi guys,
Just installed 3CX today and must say it was amazingly easy to do (ex-astrisk user now )

I'd like to have my extension set so if the caller gets my voicemail, if they press 9, it will call my cell phone.

Is this possible?

 

[auto_emocion]

yes, with a workaround method

set system default operator to ext 2000
create an ext 2000 (forward all calls to digital receptionist ext 2001)
create a digital receptionist ext 2001
timeout 0, forward external number.
play around with your voice prompt recordings.

 

[leejor]

Of course you realize you have to have more than one phone line for this to work,(many don't).

 

[nb]

You can make a rule on your extension - example when busy forward to an IVR.
Create a prompt and upload this to the IVr - Example - Hi this is the automated attendant of extension 100 Rick James
Press 1 for Voicemail, 2 for X, 9 to redirect to my mobile.
Option 1 will be sent to the voicemail of extension 100
Option 9 will be forwarded to an external number (outbound rule + mobile number)