- Joined
- Aug 4, 2010
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Pretty new to 3CX, but so far I'm loving it. However, I've just hit one heck of a problem, and I know someone here will be able to make sense of it for me.
Currently, we're using an old Nortel system and I convinced my boss to finally upgrade to a 3CX system. Everything was going smoothly. Our service provider (ATT) promised us a SIP handoff at the demarc and from what I could tell 3CX would be able to connect to that handoff just fine and everything would be good.
Just a few minutes ago, I found out that our provider will not be supplying us with a SIP handoff because 3CX is not a "legitimate or approved" IP PBX. Unfortunately, we've already purchased the software and about 35 Yealink phones for the new system.
ATT is will to work with me, however, if I can find a PRI-TDM card for 3CX, they'll eat some of the cost. Here's where it gets a bit sticky: Our 3CX server is running in an ESXi environment. Is it possible to get a PRI card that could be presented to a Guest in VMWare? If it is, what would you guys suggest getting? I'm pretty keen on how VOIP works and goes together, but my mind completely breaks when I try to figure out the gateways/PRI cards/etc.
The other problematic part is Go-Live date for ATT/Kill date for our current provider is in 21 days. At this point, I'm willing to do whatever it takes to get this going. If I can't, then I'll be learning Asterisk pretty quickly...(it's on their "approved" list).
Any help anyone can suggest would be greatly appreciated.
edit: It'll be a PRI-TDM with 16 concurrent call routes
Currently, we're using an old Nortel system and I convinced my boss to finally upgrade to a 3CX system. Everything was going smoothly. Our service provider (ATT) promised us a SIP handoff at the demarc and from what I could tell 3CX would be able to connect to that handoff just fine and everything would be good.
Just a few minutes ago, I found out that our provider will not be supplying us with a SIP handoff because 3CX is not a "legitimate or approved" IP PBX. Unfortunately, we've already purchased the software and about 35 Yealink phones for the new system.
ATT is will to work with me, however, if I can find a PRI-TDM card for 3CX, they'll eat some of the cost. Here's where it gets a bit sticky: Our 3CX server is running in an ESXi environment. Is it possible to get a PRI card that could be presented to a Guest in VMWare? If it is, what would you guys suggest getting? I'm pretty keen on how VOIP works and goes together, but my mind completely breaks when I try to figure out the gateways/PRI cards/etc.
The other problematic part is Go-Live date for ATT/Kill date for our current provider is in 21 days. At this point, I'm willing to do whatever it takes to get this going. If I can't, then I'll be learning Asterisk pretty quickly...(it's on their "approved" list).
Any help anyone can suggest would be greatly appreciated.
edit: It'll be a PRI-TDM with 16 concurrent call routes