Pro License SMS channel issues

[Saravana Bharathi]

I recently upgraded to Pro license but I am unable to add SMS channel. It is giving me an error that I need pro or enterprise license ANy help is appreciated. Please see attached screenshot.

 

[MonikaR_3CX]

I recently upgraded to Pro license but I am unable to add SMS channel. It is giving me an error that I need pro or enterprise license ANy help is appreciated. Please see attached screenshot.

Hi,

Please navigate to your Management Console Dashboard > Information section and refresh your license key to ensure the system is reflecting the recent upgrade to PRO and re-try the SMS configuration.



Let us know if that resolves your issue.

 

[Evolute IT]

If that doesn't work, simply restart the Configuration Service and it should fix it.

 

[Saravana Bharathi]

Yes thank you. License refresh didn't help BUT Server restart worked.