PROBLE WITH EXTERNAL

[kirimis]

i HAVE PROBLEM WITH EXTERNAL EXTENTIONS
When i cal the i can hear the but they cannot, if they reboot the sip phone the it is ok for a while, after two calls the same thing goes on. ports are ok and i have also stun server on remote set as stun.3cx.com.
Can somebody help?

 

[5qg4]

Please provide more details for your problem. Such as 3CX version ? Console log.

 

[webguyz]

These types of problem are usually related to STUN settings or NAT not being enabled at the remote end and so when the media server tries to setup a audio channel it fails. With a snippet of your status log (in debug mode) that covers one of these calls we can give you a better idea as to whats happening.