Problem adding 3CX as hosted PBX into Bitrix24

[Robotics]

Hi, I'm am trying to add my 3CX Pro version to my Bitrix24 so I can receive inbound calls and make outbound calls.
(So this is not about making the 3CX INTERGRATION with Bitrix24. I already set this up and intergration is working fine)

The problem is adding the (SIP) connection in Bitrix24 to 3CX.
I need to enter a username and password. But when I enter my management console login of my 3CX, Bitrix24 gives a response that the username is Unknown.
So in my opinion, 3CX is not accepting "admin" as the username.

My question is: which username and password from 3CX do I need to use?

See also the screenshot.

Hope someone can help me?!

 

[Evolute IT]

Hi, I'm am trying to add my 3CX Pro version to my Bitrix24 so I can receive inbound calls and make outbound calls.
(So this is not about making the 3CX INTERGRATION with Bitrix24. I already set this up and intergration is working fine)

The problem is adding the (SIP) connection in Bitrix24 to 3CX.
I need to enter a username and password. But when I enter my management console login of my 3CX, Bitrix24 gives a response that the username is Unknown.
So in my opinion, 3CX is not accepting "admin" as the username.

My question is: which username and password from 3CX do I need to use?

See also the screenshot.

Hope someone can help me?!

View attachment 25536

I am unsure whether the Bitrix would work with 3CX this way. You can always try it.

Credentials needed would be an extension/SIP trunk credentials. Not an admin user/pass. This is a SIP client.