PROBLEM OUTSIDE OFFICE

[thour]

Hello

When i'am connecting the server out side the office the server registrer the number but i cant phone out? Whats the problem? It's standing "FORBIDDEN" Do any one have a clue what it my be?

 

[thour]

Hello

When i'am connecting the server out side the office the server registrer the number but i cant phone out? Whats the problem? It's standing "FORBIDDEN" Do any one have a clue what it my be?

Hello,

My guess is that you have a port forwarding issue.
(especially if it work INside the office with the 3cx server)
Make sure the firewall test passes...even then you may need to create a vpn.

matt

BUT IF I WANT TO CONNECT DIRECT? How should I do? It dosent work when I have tried reading the guides.

 

[galal202]

can you try stun server?
try more than stun server

 

[thour]

can you try stun server?
try more than stun server

I dont realy no what the stun is ? What should I do?

 

[galal202]

can you try stun server?
try more than stun server

I dont realy no what the stun is ? What should I do?

Hello and welcome,
you have to set the stun at the server and at the client

try one of the following servers
stun.ekiga.net
stun.xten.com
stun.fwdnet.net
stun01.sipphone.com

 

[thour]

can you try stun server?
try more than stun server

I dont realy no what the stun is ? What should I do?

Hello and welcome,
you have to set the stun at the server and at the client

try one of the following servers
stun.ekiga.net
stun.xten.com
stun.fwdnet.net
stun01.sipphone.com

I can now recicve calls from the receptionist when i'am in another office. But I cant make calls in the program? "Forbidden" when i'am trying to phone. Whats the problem then?

 

[thour]

Its stand like this in the logg


18:17:48.887 [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:

INVITE sip:[email protected]:5060 SIP/2.0

Via: SIP/2.0/UDP 192.168.1.140:5070;branch=z9hG4bK-d8754z-1104c54832646504-1---d8754z-;rport=61024;received=217.67.88.47

Max-Forwards: 70

Contact: <sip:[email protected]:61024>

To: <sip:[email protected]:5060>

Contact: <sip:[email protected]:61024>

To: <sip:[email protected]:5060>

CSeq: 1 INVITE

Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REGISTER, SUBSCRIBE, NOTIFY, REFER, INFO

Supported: replaces

User-Agent: 3CX Phone 7.0.4124.0

Content-Length: 0

 

[thour]

I have three number at my operator should two of them uses for call outside? But will that work if i have same operator? How should I do? Would any one help me over msn and you can get the ip number to look at it.