Problems with terminal server

[m.serraglio]

i have install 3cx softphone in one server terminal server 2003 rc2 ....
the software works only with one persone ...
IS THERE SOMETHING THAT I MAKE WRONG, OR THIS SOFTWARE DOESN’T WORK WITH MORE THAN ONE USERSIMULTANEOUSLY?

Marco Serraglio

 

[matthijsolislagers]

I have the same problem. Only with the latest beta.

 

[bluefox8080]

What do you use as a TerminalService client? Is it a thin client?

 

[matthijsolislagers]

Yes it is. But I don't think it matters..

 

[bluefox8080]

It should not matter..
However, it is interesting that you would want to run it on a thin client.
I am very interested in this scenario.
How many thin clients doe you have?

I am not sure any SIP based solution will work with this setup, because it will mean that all VoIP software clients will share the same IP address.

 

[matthijsolislagers]

It should not matter..
However, it is interesting that you would want to run it on a thin client.
I am very interested in this scenario.
How many thin clients doe you have?

There are ten thin clients. With the previous version of the VOIP client it worked fine. I only use the VOIP client in desk phone mode.

I am not sure any SIP based solution will work with this setup, because it will mean that all VoIP software clients will share the same IP address.

The same IP shouldn't be a problem. All users log on with their own extension

 

[Ralph]

I have attempted to use the new 3CX VoIP client on terminal servers as well.

The software will only allow one user at a time to use it on the terminl server.
The older client (3CX Call Assistant) worked fine on terminal servers with multiple clients logged in.

Anyone know of a fix or work around for this?
Is there a patch planned or in existence now that will help??
I love the features of the new client. We just need to have it work in a terminal server environment.

Thanks again,
Ralph

 

[matthijsolislagers]

bump

 

[aphillips]

Did you guys manage to resolve this, spoofing IP addresses on the terminal server wtih a 3rd party product maybe to get around the SIP Phone in a Training Environment?

Regards, Tony

 

[worksighted]

What happens if the different users specify a different SIP port and RTP ports to listen on? Just wondering if this is becasue the first person binds these ports and then we are toast. What if you had another user change their profile to to use different SIP and RTP ports? Can 2 people use it then?

 

[matthijsolislagers]

What happens if the different users specify a different SIP port and RTP ports to listen on? Just wondering if this is becasue the first person binds these ports and then we are toast. What if you had another user change their profile to to use different SIP and RTP ports? Can 2 people use it then?

Same problem..

Here is the problem signature:

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	3CXVoIPClient.exe
  Application Version:	0.0.0.0
  Application Timestamp:	48870b95
  Fault Module Name:	kernel32.dll
  Fault Module Version:	6.0.6001.18000
  Fault Module Timestamp:	4791a76d
  Exception Code:	e06d7363
  Exception Offset:	000442eb
  OS Version:	6.0.6001.2.1.0.16.7
  Locale ID:	1043
  Additional Information 1:	71f4
  Additional Information 2:	8b40d1654001c5e61b4e410be8981ceb
  Additional Information 3:	9e4d
  Additional Information 4:	182b381cd572d288f739f0a6e9785767

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Note: this only happens when the VOIP Client is started for the second time on the same machine in another user session.