Proper way of configuring an outbound rule for Yeastar GSM Gateway

[JCubio]

Hi Experts,

I would like to ask for your advice on how to properly configure an outbound rule for the yearstar GSM Gateway

Here's our setup:
1. Each port in the gateway is 1 trunk in 3CX.


2. Each trunk is also equivalent to 1 call.
3. All trunks will have the same outbound prefix.
4. And I only have 1 rule for all trunk


With this setup, users can make a call using any available trunk on the GSM gateway, but most of the time they're complaining that the call would just drop without ringing and I'm seeing a Temporarily unavailable error in the log.


Is this related to the outbound rule configuration?

Please advice

Thank you

 

[YiannisH_3CX]

Is this related to the outbound rule configuration?

I would say no because the calls seem to go through to the Yeastar and the error is coming from the Yeastar IP address. As a first step look at the Yeastar logs (if available) to see why the call is being rejected

 

[leejor]

All of the failure logs, (attempts on various 3CX trunks), you posted, show all calls going to port 5060, at the gateways IP. I should think, that, as you have created 3 different trunks, each would have been assigned a different port number, in both the gateway, and in each of the 3CX trunk settings..