Provisioning Internal and External (STUN) phone for the same

[egiblockDM]

Hello,

We are setting up phones for some users here and they'll have both a Internal phone and Home Office phone (External STUN) setup for their same extension. I've noticed that if I set up the user internal and then switch the MAC address in the config, it deletes the old mac config file and creates a new one. Is there a better way to provision the home phones?

currently i am creating a copy of the internal mac config file and then renaming it back to the original file after it is deleted from the 3cx provisioning directory when the mac in the system is changed..

thoughts, suggestions, help !

thanks

 

[leejor]

Re: Provisioning Internal and External (STUN) phone for the

While auto config works well for the "basic" stuff, it doesn't seem to handle things like this, well. If the set allows, you may want to auto config, as an internal set,then disable auto config on the set, then manually make any changes required for the set to work remotely (SIP server address). The last couple versions of 3CX have been able to deal with remote sets that do not have STUN enabled (for the most part).

 

[ian.watts]

Re: Provisioning Internal and External (STUN) phone for the

Indeed, I tend to go manual with the remotes.. there are too many variables I cannot solve for at the time.. like a SIP-ALG in between, different NAT cones, etc.

On Cisco, I just start with a resync URI with the original's MAC.. then once provisioned I update the config for remote extension use.

Others may suggest using a different extension for those remote handsets.. seems a bit overkill to me.