Provisioning link change from fqdn to IP only option

[ithelpdesk]

We recently restored our 3cx system due to damage database.
Restored the system 3 days before it went down.
System is working so far.

Now when adding a hardware phone or assigning a hotdesking device it show IP address not fqdn for provisioning.

Provisioning Link: http://IP Address:5000/provisioning/irjzm1avbe2i5o7


Provisioning Link: http://FQDN :5000/provisioning/irjzm1avbe2i5o7.

Can someone redirect me where I can fix it.

Thanks

 

[JohnS_3CX]

Hi,

This is correct actually: LAN = IP address, SBC = FQDN


But you haven't told us any information yet about your system. Please read this post and provide all the relevant information so we can better understand your setup
https://www.3cx.com/community/threads/information-to-provide-when-requesting-help.67558/