push H5 Custom configurations

[CoffeeOrNothing]

So we have a fleet of about 40 H5 phones with our 3CX server and each phone is already provisioned and live. We want to change the background, icons and the function keys on every phone so that we have a uniform look/functionality.

I've got this tested and working on my phone, with all the image files etc and then I want to somehow deploy the custom config to the rest of the devices without having to do this one by one. Currently the only way I can see to do it is one by one after provision because if you do it first, then provision it replaces the background with the 3CX one.

Can I do this from the 3CX server or am I stuck doing this one by one?

 

[JohnS_3CX]

Hi,

There is the ability to create custom templates in 3CX. Please read the entire document, including the warnings at the bottom. https://www.3cx.com/docs/custom-ip-phone-templates/

You cannot easily take the custom settings from the existing phone you setup, and put them on the rest. You will need to learn how to make the necessary template changes to achieve that.

Then you will have to manually remove and re-add each phone under its respective extension, to switch them over to the custom template.

Afterwards, each phone needs to be rebooted to reprovision itself. You can try this procedure with one phone and then apply it to the rest.

3CX does not provide any support for custom templates, you will need to do your own research to learn how to use Fanvil templates. Their documentation would be a good starting point.

 

[NickGrievink]

We have a similar issue only we cant access the phone web interface since we put the 3CX software on. We know the password and we know the IP adress. Does anybody know if this is locked out by 3CX ?
Thank you in advance

 

[JohnS_3CX]

We have a similar issue only we cant access the phone web interface since we put the 3CX software on. We know the password and we know the IP adress. Does anybody know if this is locked out by 3CX ?
Thank you in advance

We do not disable the interface, in fact we also provide you an easy way to access it in LAN environments




If you cannot reach yours you will have to do some network troubleshooting and find out what happened.