PUSH Notifications Extended Until August 31st, 2025

GabrielaS_3CX

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PUSH date extended and how to upgrade to V20.​

Following on from our update in December, we’ve extended PUSH support for V18 users until August 31st, 2025. This gives more time to complete your migration to V20. After this date, PUSH for both Android and iOS will stop working on V18. To keep receiving PUSH, you must be on V18 Update 9...
Continue reading the Original Blog Post.
 
Am I understanding correctly that the web/SSL certs will not be renewed past Sept 2025 for v18 systems? So, if we are self-hosted, but using 3cx.us certificates, our system will stop functioning in September?
 
Am I understanding correctly that the web/SSL certs will not be renewed past Sept 2025 for v18 systems? So, if we are self-hosted, but using 3cx.us certificates, our system will stop functioning in September?
The activation server. 3CX will not be able to reactivate past Sept 2025.

FQDN services (FQDN itself, 3CX SMTP, and yes the SSL cert) will likely be affected if the PBX is unable to activate.
 
The activation server. 3CX will not be able to reactivate past Sept 2025.

FQDN services (FQDN itself, 3CX SMTP, and yes the SSL cert) will likely be affected if the PBX is unable to activate.
But if my server is already active / licensed, would we be fine when the SSL renews after Sept, since it renews about every 3 months?
 
Aside from the lack of support, security fixes, ability to reinstall/reactivate, etc, etc? Why actively avoid upgrading…?
 
Aside from the lack of support, security fixes, ability to reinstall/reactivate, etc, etc? Why actively avoid upgrading…?
We are in the midst of another major migration project and cannot afford the manpower. It would be towards the end of year before we could consider upgrading.
 
But if my server is already active / licensed, would we be fine when the SSL renews after Sept, since it renews about every 3 months?
So I can't say for sure, but that's because I almost never use 3CX FQDNs (and their SSLs) in my installs.

However, once active, a 3CX PBX can stay active for a long time - I've seen years, but also a bunch of things can trigger it to re-activate (and no, I don't have a comprehensive list). If it's a VM, reactivation seems to get triggered more often then bare metal installs. But it's a bad day when you come in and the system is down because reactivation was triggered and it failed.

In the past, for 3CX FQDNs, when talking about the old 3CX free offering, 3CX had "monitoring" of the PBX being online / in use. If it wasn't in use, 3CX would shutdown the machine and after a few months of it being shutdown they would delete it and then the FQDN would be freed up. I don't think this monitoring applies to paid licenses, but the license would have to continue to be paid obviously.

For the LE certs to work, at a minimum, the FQDN has to be active. So really, the question is, once activation server certs change, will that somehow cause the FQDN to be released (because if so, you have lots of issues, including the SSL)? And if not, does the PBX require activation server communication for the LE cert? Certbot doesn't, but I don't know if 3CX customized it.

Lots of text and you still don't have a 100% guarantee that it will or will not work post September. If I were a betting man though, I would say you would be fine, provided you upgrade within a few months of September - really that reactivation request will likely bite you before anything else will.
 
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@CiraConnect Systems will keep working but you can not re install on a new system. Also the mobile apps will not work
 
It should also be noted that whilst PUSH will work on V18, V20 uses the more recent APIs and also has a better implementation based on our experience gained. V20 was also architected to support PUSH better going forward. So anyone relying on the mobile apps should upgrade anyway.....
 
Thank you, Nick.
That helps a lot.
 
Am I missing something. I run V18 on Windows currently, I"m on 18.0 (Build 35). Where can I find update 9B? I do not see it in the updates on my console.
 
Am I missing something. I run V18 on Windows currently, I"m on 18.0 (Build 35). Where can I find update 9B? I do not see it in the updates on my console.
You are already in 9B, which is build 35.
 
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Ok thanks for that. My users still dont get the ring push on their phones after testing today, so I'll look elsewhere to figure out the issue. Thanks.
 

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